Overview
The employee experience enables employees to choose their benefits and to supply all information necessary to be enrolled into those benefits. The employee experience is optimized for mobile devices, but can also be accessed on a desktop or laptop computer.
The unique URL provided to the employee in the benefit elections notification email (also found in the employee details window, accessible from the enrollment homepage) will navigate the employee directly to the login screen.
Alternatively, the employee experience can be accessed at https://ei.benefitter.com/kiosk. The employee will need their unique access code to log in from this URL (see the Assist Employees section of the Manage Employee Elections user guide for more information about access codes).
The first time an employee accesses the employee experience, they will be asked to create a password.
All Savers/UHC Level Funded Groups – Declining Coverage
Overview
Upon logging into the employee experience, the employee will see an overview of the elections process, and be alerted to the information they will need to complete their benefit elections.
1. Update your information
The employee will be asked to confirm their information from the employee census and fill in any missing information.
2. Select your coverage
The employee will be shown the products available to them and asked to choose their desired coverage tier or amount of coverage for each product.
3. Answer a few more questions
The employee will be asked to answer additional questions required for enrollment in their chosen products. For example, they may be asked whether anyone in their household is enrolled in Medicare, or to provide the reason why they are declining major medical coverage.
If the employee is not enrolling in the employer’s health plan she/he should choose no and press next.
Review/Update the Census Information
The employee will be asked to confirm their census and fill in any missing information. The Information page is pre-filled with the employee’s information from the company’s census including any spouse and dependent information. The employee should review the information, make necessary corrections, and press next.
The employee needs to choose a reason for declining medical coverage, then press next.
The employee will need to review the census information, if further corrections are needed click on the back button, change the information and press next, then click done.
Final Enrollment Page
Upon completing the carrier- and product-specific questions, the employee will land on a confirmation screen that gives them the option to revisit any part of the benefit elections process. The employee can download the benefit enrollment application and click on the log out button to complete the enrollment process.
Benefits Elections Summary- Email Notification
If an email address is listed in the census a copy of the benefit enrollment application will be sent to the employee.
At this point, the employee will have a completed status on the enrollment homepage in Benefitter. They will be able to return to the employee experience at any time through the enrollment end date to change any of their information and selections.
All Savers/UHC Level Funded Groups – Enrolling in Employer’s Health Plan
Process Overview
- Update your information – The employee will be asked to confirm their information from the employee census and fill in any missing information.
- Select your coverage – The employee will be shown the products available to them and asked to choose their desired coverage tier or amount of coverage for each product.
- Answer a few more questions – The employee will be asked to answer additional questions required for enrollment in their chosen products. For example, they may be asked whether anyone in their household is enrolled in Medicare, or to provide the reason why they are declining major medical coverage.
Press Ready to Start to access the enrollment.
The employee should choose yes if planning to enroll in the employer’s health insurance plan and press next.
Review/Update the Census Information
The employee will be asked to confirm their information from the employee census and fill in any missing information. The Information page is pre-filled with the employee’s information from the company’s census in Benefitter, including any spouse and dependent information. The employee can add or remove spouse or dependent information. The employee should review the employee’s information, make necessary corrections, and press next.
On the Review Your Information screen, the employee will be asked to confirm their entered information before proceeding to choosing their benefits. Press Looks Good to advance to the coverage selection screen.
Coverage Selection-Enrolling in Plans
The employee will be presented with all of the coverage options available to them, divided by line of coverage. The employee should choose a plan or decline coverage and press save. The employee will be asked to confirm their coverage choices.
Coverage Selection-Enrolling in Plans
The plan details window is similar to the plan details available in the proposal; however the costs are shown from the employee’s perspective.
On the Review Your Information screen, the employee will be asked to confirm their coverage choices and click on the Looks Good button to advance to the next screen.
Carrier and Product-specific Questions
The final step of the benefits election process for the employee is to respond to questions required by the carrier(s) to enroll in the employee’s chosen products. Note that some questions (like providing PCP information) are included for anyone enrolling in a medical plan, regardless of whether it is specifically required for their chosen plan. To answer the additional questions, click on the Let’s Begin button.
On the Review Your Information screen gives the employee the option to revisit any part of the benefit elections process by clicking on the back button. Click Done to advance to the completion of the benefit enrollment screen.
Upon completing the carrier- and product-specific questions, the employee will land on a confirmation screen that gives them the option to revisit any part of the benefit elections process. The employee can download the benefit enrollment application, click on the log out button to complete the enrollment process.
If an email address is listed in the census a copy of the benefit enrollment application will be sent to the employee.
Employee Election Experience – Fully Insured Plans (Enroll/Decline Coverage)
Process Overview
- Update your information – The employee will be asked to confirm their information from the employee census and fill in any missing information.
- Select your coverage – The employee will be shown the products available to them and asked to choose their desired coverage tier or amount of coverage for each product.
- Answer a few more questions – The employee will be asked to answer additional questions required for enrollment in their chosen products. For example, they may be asked whether anyone in their household is enrolled in Medicare, or to provide the reason why they are declining major medical coverage.
Press Ready to Start to access the enrollment.
Review/Update the Census Information
The employee will be asked to confirm their census and fill in any missing information. The Information page is pre-filled with the employee’s information from the company’s census including any spouse and dependent information. The employee should review the information, make necessary corrections, and press next.
On the Review Your Information screen, the employee will be asked to confirm their entered information before proceeding to choosing their benefits. Press Looks Good to advance to the coverage selection screen.
Coverage Selection-Enrolling in Plans
The employee will be presented with all of the coverage options available to them, divided by line of coverage. The employee should choose a plan or decline coverage and press save. The employee will be asked to confirm their coverage choices.
Coverage Selection-Plans Detail View
The plan details window is similar to the plan details available in the proposal; however the costs are shown from the employee’s perspective.
On the Review Your Information screen, the employee will be asked to confirm their coverage choices and click on the Looks Good button to advance to the next screen.
Carrier and Product-specific Questions
The final step of the benefits election process for the employee is to respond to questions required by the carrier(s) to enroll in the employee’s chosen products. Note that some questions (like providing PCP information) are included for anyone enrolling in a medical plan, regardless of whether it is specifically required for their chosen plan. To answer the additional questions, click on the Let’s Begin button.
Verify the social security numbers and press next.
The employee needs to enter a medical primary care physician’s name and physician id, current patient for employee and family. If you don’t have a primary care physician, one will be selected on your behalf.
The employee needs to select the correct response to the Medicare question.
Select a primary beneficiary or enter the first name, last name, and date of birth for the primary beneficiary and press next.
The employee needs to select the proper response to the add another primary beneficiary question.
The employee needs to select the proper response to the add another primary beneficiary question.
The employee will need to review the census information, if further corrections are needed click on the back button, change the information and press next, then click done.
Electronic Signature – enrollment authorization form
The employee needs to read and sign the electronic authorization form and press submit.
Upon completing the carrier- and product-specific questions, the employee will land on a confirmation screen that gives them the option to revisit any part of the benefit elections process. The employee can download the benefit enrollment application, click on the log out button to complete the enrollment process.
Benefits Elections Summary- Email Notification
If an email address is listed in the census a copy of the benefit enrollment application will be sent to the employee.
